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AI Agents

Pulze provides production-ready AI agents that automate common business workflows across your organization. Each agent is specialized for specific tasks and comes pre-configured with the right tools, personality, and capabilities.

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What Are Agents?

Agents are AI assistants with:

• Specialized Personas: Tailored personality and expertise for specific business functions
• Pre-Configured Tools: Access to relevant integrations (Gmail, Slack, Web Search, etc.)
• Proven Workflows: Best-practice instructions for common tasks
• Consistent Quality: Optimized temperature and token settings for reliable results

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Pre-Built Agent Catalog

Pulze provides 12 production-ready agents covering essential business functions:

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Customer & Support

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Marketing & Content

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Sales & Business Development

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Finance & Analytics

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Product & HR

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Technical & Design

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How Agents Work

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1. Connect to Your Data

Agents automatically access your organization’s data through:

• Space Search: Search across your RAG-enabled data stores
• File Search: Access uploaded documents and files
• Web Search: Find external information when needed
• Email & Slack: Read and respond to communications

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2. Execute with Tools

Each agent has access to relevant tools:

• Communication: Gmail, Slack (read & reply)
• Research: Web search, advanced search, LinkedIn profiles
• Data Access: Space search, file search, URL search
• Integrations: MCP tools for custom connections
• Creative: Image editing, visual generation

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3. Maintain Quality

Agents are configured for consistency:

• Optimized Temperature: Balanced creativity vs. precision
• Token Limits: Appropriate response lengths for each task
• Writing Style: Consistent tone and formatting
• Sample Interactions: Examples of expected behavior

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Using Agents

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Quick Start

1. Select an Agent: Choose from the pre-built catalog
2. Configure Tools: Enable/disable specific tool access
3. Set Permissions: Control who can use the agent
4. Start Working: Begin automating tasks immediately

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Customization Options

• Persona Adjustments: Modify the agent’s personality and approach
• Instruction Updates: Add organization-specific guidelines
• Tool Configuration: Enable/disable tools based on your needs
• Model Selection: Override the default model if needed
• Temperature Tuning: Adjust creativity vs. consistency

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Sharing & Permissions

Agents can be shared at different levels:

• Private: Only you can access
• Organization: Available to your entire org
• Public: Share with the Pulze community

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Building Custom Agents

Beyond pre-built agents, you can create custom agents tailored to your specific needs:

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Agent Best Practices

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Start with Pre-Built

Begin with our pre-built agents to understand capabilities and workflows before building custom solutions.

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Iterate Based on Usage

Monitor agent performance and refine:

• Review conversation history
• Analyze tool usage patterns
• Gather user feedback
• Update instructions iteratively

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Use Evaluations

Test agents against your quality standards:

• Create evaluation datasets
• Run regular quality checks
• Compare agent performance
• Track improvements over time

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Secure Properly

Configure appropriate access:

• Limit tool permissions
• Set up human-in-the-loop for sensitive operations
• Use role-based access control
• Audit tool usage regularly

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Next Steps